BEST PRICE GUARANTEE

TERMS AND CONDITIONS BEST PRICE GUARANTEE

 

1. You must have a confirmed direct reservation done in our official websites: www.sagavinaestartit.com, www.sagavinaestartit.es, www.sagavinaestartit.cat, www.sagavinaestartit.fr, www.sagavinaestartit.de, www.sagavinaestartit.nl

 

2. The net final price (without VAT and supplements) found on another website must match the same conditions of the direct reservation:

  • Same type of apartment and building.
  • Same date of arrival and departure. 
  • Same cancellation /payment policies.

 

3. The final net price found on another website, must be accessible to the general public through the Internet and verifiable directly by Apartments Sa Gavina. Our price guarantee does not apply if the price to be compared is accesible through a username-password or email, opaque pages, personal accounts of preferred customer, or websites where the name of our apartments is not clearly stated.

 

4. The Best price guarantee applies to the net and final total price of the apartment, and not on the price per night.

 

5. Sa Gavina Apartments declines all responsibility for any costs incurred by the client as a result of canceling a reservation confirmed in a web site of third parties, not listed in point 1 of Terms and Conditions. 

 

6. The 10% discount applies only when the difference between the rates is higher than 10EUR.

 

HOW TO APPLY FOR THE BEST PRICE GUARANTEE

 

1. You must have a confirmed direct reservation done in our official websites: www.sagavinaestartit.com, www.sagavinaestartit.es, www.sagavinaestartit.cat, www.sagavinaestartit.fr, www.sagavinaestartit.de, www.sagavinaestartit.nl

 

2. If you find a lower price in the form and terms described above, send us an email up to 120 hours (5 days) before date of check-in, with your full name, reservation number, and a screenshot of the web where lower proce has been found. Sa Gavina Apartments must be able to access the indicated website freely without entering a code, username, password or particular email address, to verify the information. 

 

4. In a maximum of 3 days you will receive our decission. If your application is accepted, Apartaments Sa Gavina will send a modification of your reservation by email, with the new lower net price to the same period of stay and type of apartment, and an additional discount of 10%.

 

5. If your application is declined, Sa Gavina Apartments will send you an email justifying the reason. Our decission is final.