Faqs

Is there room service, cleaning service, luggage storage etc?

Is there room service, cleaning service, luggage storage etc? We offer the renting of self-catering apartment for nights or weeks, without any associated service that is offered by other establishments such as hotels or aparthotels, except when the reservation is for a stay of more than 7 nights, as there...

What equipment do the apartments have?

What equipment do the apartments have? The apartments have a kitchenette with a hob, kitchen utensils and kitchenware, appliances such as refrigerator, washing machine, microwave, coffee maker and toaster. The apartment bedrooms have twin beds, bed linen and towels are included in the rental price with a change every 7...

What is the tourist tax and who should pay it?

What is the tourist tax and who should pay it? This tax was established by the catalan government in November 2012, is levied on the overnight clients over 17 years old in any tourist establishment like, hotels, campsites, cruises, tourist accommodation , etc. .. in Catalonia. In our case, this...

Are pets allowed in the apartments?

Are pets allowed in the apartments? Yes, with a maximum of two animals (dog or cat) per apartment and with a surcharge of 5 EUR per night and animal. Owners must make sure their pet does not disturb the other residents, and must comply with the internal regulations of the...

Which are the cancellation fees?

Which are the cancellation fees? These are the conditions which will apply if you decide to cancel a confirmed booking of an apartment. The amount varies according to the dates of the reservation. See the "Cancellation Conditions"

What are the general conditions for an apartment?

What are the general conditions for an apartment? These are the conditions which you must comply to make the reservation of an apartment. It usually consists of a prepayment or a charge to a card, within a specified period of time.